Privacy policy

Last Updated: May 2, 2026

Coastal Knot LLC (“Coastal Knot,” “we,” “us,” or “our”), operating as Shop Coastal Knot at ShopCoastalKnot.com (the “Site”), respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Site or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Personal Information We Collect

We collect personal information necessary to provide a seamless and elevated shopping experience. Depending on your interaction with us, this may include:

Contact Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number

Payment Information

  • Payment card details (processed securely through our payment providers)
  • Transaction details and confirmations

Account Information

  • Username and password
  • Preferences and saved items

Order & Transaction Information

  • Items viewed, added to cart, or purchased
  • Purchase history, returns, and exchanges

Communications

  • Messages sent to customer support or via email

Device & Usage Information

  • IP address
  • Browser type and device identifiers
  • Interaction with our Site (pages visited, time spent, etc.)

2. How We Collect Information

We collect information:

  • Directly from you when you make a purchase, create an account, or contact us
  • Automatically through cookies and similar technologies
  • From service providers (e.g., payment processors, analytics providers)
  • From partners where permitted by law

3. How We Use Your Information

We use your information to:

Fulfill Orders & Provide Services

  • Process payments and deliver orders
  • Manage returns and exchanges
  • Provide account functionality

Enhance Your Experience

  • Personalize product recommendations
  • Improve our website and offerings

Communicate With You

  • Send order updates and confirmations
  • Respond to inquiries
  • Share marketing communications (you may opt out at any time)

Security & Fraud Prevention

  • Protect against unauthorized transactions
  • Maintain the integrity of our systems

Legal Compliance

  • Comply with applicable laws and regulations

4. How We Share Your Information

We may share your information with:

Service Providers

  • Payment processors
  • Shipping and fulfillment partners
  • IT, analytics, and cloud service providers

Platform Provider

  • Our store is hosted by Shopify, which processes data to operate and improve the platform

Marketing Partners

  • For advertising and promotional purposes, where permitted by law

Legal & Business Transfers

  • To comply with legal obligations or in connection with a business transaction (e.g., merger or acquisition)

We do not sell your personal information for monetary compensation.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality
  • Analyze traffic and performance
  • Personalize your experience
  • Support marketing efforts

You can manage cookie preferences through your browser settings. Some features of the Site may not function properly without cookies.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request data portability
  • Opt out of targeted advertising or data sharing

To exercise your rights, please contact us at:
orders@shopcoastalknot.com

We will respond in accordance with applicable laws. Identity verification may be required.

7. Marketing Preferences

You may opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails. You may still receive transactional communications related to your orders.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders
  • Maintain your account
  • Comply with legal obligations
  • Resolve disputes

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

10. International Data Transfers

Your information may be processed in countries outside your state or country, including the United States. Where applicable, we rely on recognized legal mechanisms to ensure appropriate data protection.

11. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Coastal Knot LLC
11954 Narcoossee Road, Suite 102 PMB 422
Orlando, FL 32832
United States

Email: orders@shopcoastalknot.com

15. Our Commitment

At Coastal Knot, your trust matters. We collect only what is necessary to serve you and are committed to handling your information with care, transparency, and respect—just as we do with every piece we create.